Clear help. No runaround.

No. FN+ does not require an account. Your motorist records are created and managed directly within the app.

Add your vehicle, insurance information, emergency contacts and important motoring documents. Completing these details in advance makes the accident workflow faster and less stressful.

Yes. FN+ includes a functional free experience. Premium tools and exports are unlocked through FN+ subscription access.

FN+ is designed for supported Apple devices. The interface adapts to larger iPad displays while keeping the same core accident and motoring workflows.

You can record incident details, involved vehicles, third parties, witnesses, notes, photographs and follow-up actions. The Accident Command Centre keeps each part of the record organised.

Yes. FN+ supports multiple evidence photographs so you can document vehicle damage, road position, surroundings, signage and other relevant details.

PDF report export is available as an FN+ premium feature. The report brings the recorded accident information and available evidence into a clearer shareable format.

No. FN+ helps you collect, organise and export information. You remain responsible for contacting your insurer, broker or other relevant organisation.

No. In an emergency, contact the appropriate emergency services. FN+ is an organisational tool and does not replace an insurer, legal adviser, medical professional or emergency responder.

The Driver Vault can hold vehicle details, insurance information, emergency contacts and supported motoring documents so essential information is easier to locate.

FN+ can help track dates such as insurance renewal, MOT, vehicle tax, servicing and other important motoring deadlines.

Check that notifications are allowed for FN+ in iOS Settings and confirm the reminder date has been saved correctly. Focus modes or notification summaries may also delay how alerts appear.

Yes. FN+ provides controls for removing user-created records. Review the confirmation carefully because deleted local records may not be recoverable.

FN+ is designed to support organised motorist records, including multiple vehicle entries where available within the selected feature level.

Drive Recorder captures a journey between the point you manually start and stop recording. It creates a journey record that can include distance, duration and available driving insights.

The Drive Smoothness score is an easy-to-read summary based on detected driving patterns such as acceleration, braking and cornering. It is intended to help you review your own journeys.

No. FN+ does not automatically send your journey score to an insurer. The score is a personal insight unless you deliberately choose to export or share related information.

Very short journeys may contain too little movement data to represent typical driving. Longer, uninterrupted trips usually provide a more meaningful overall picture.

Journey recording is designed around deliberate user control. Start the recorder when you are ready to drive and stop it when the journey is complete.

Supported Drive Recorder and journey exports are available through FN+ premium tools. Export options depend on the record type and current app version.

Recording movement and location-related journey information can use additional battery power. Stop recording when the journey is finished and avoid leaving an active recording running unnecessarily.

Premium access includes advanced accident report packs, PDF exports, photo evidence tools, document tools, enhanced vehicle and insurance records, reminders, journey tools and supported Drive Recorder exports and insights.

Open the FN+ paywall or subscription area in Settings and choose Restore Purchases. Use the same Apple Account that originally made the purchase.

Subscriptions are managed through your Apple Account subscription settings. Cancelling prevents future renewal but normally leaves access available until the end of the current paid period.

Confirm the purchase completed, check your internet connection, reopen the subscription screen and use Restore Purchases. Restarting the app may also refresh the local subscription state.

No. Deleting an app does not automatically cancel an App Store subscription. Manage or cancel it through your Apple Account subscription settings.

FN+ is designed around local-first storage. User-created vehicle, insurance, accident, document and journey records are primarily stored on the device.

Deleting the app may remove locally stored app data. Export important reports and keep an appropriate device backup before deleting FN+ or replacing your device.

Where supported, FN+ includes app-lock privacy controls that can use available device authentication such as Face ID, Touch ID or passcode protection.

Use the backup options available in the current FN+ version and maintain a suitable device backup. Always confirm that important exported reports or documents are stored somewhere safe.

Include the device model, iOS version, FN+ app version, the feature involved, what you expected to happen and what actually happened. Add screenshots where safe and remove sensitive personal information before sending them.