The First Notification of loss (FNOL)

Take the pain out of the claim, the smart way.


What is First Notification

Create a superb and detailed accident report for you to pass to your insurer

    Our superior rapid accident reporting tool will tell you exactly what to do should you be involved in a road traffic accident.

    The app prompts you to
  • Take a series of photos.
  • Add extra detail from selectable drop down menus and selectors.
  • Follow exactly what to do in the event of an accident step by step.
  • Create the first notification of loss (fnol)report that an insurance company or crash management company will need to kick start the insurance claims process.
  • Because you have captured the information from the scene of the accident with time stamped and verified photographs, your insurance provider should be able to make educated, accurate and faster decisions when dealing with your claim.

    • Additionally, the APP uses the in built GPS systems and pinpoints necessary locations giving local routing to many services including but not limited to:
  • Petrol / gas filling stations.
  • Electric car charging points.
  • Parking areas.
  • Where you parked your car.
  • Nearest garage if you have technical issues.
  • Pinpointing your location for recovery vehicles.
  • wireless dash cam

    What the app will do for you

    Designed from the ground up, the first notification app really helps you when you need it most. The app not only tells you what you should do in the event of an accident, but also compiles the rapid first notification of loss (fnol) report for you. Additionally the app features a powerful set of resource finding tools, petrol filling stations, EV charging points, parking spaces to recovery and windscreen repair services all based on your current location.

    The app is built as an out of the box fully featured solution for the motorist. Insurance companies or similar who want to use our tools as part of their service delivery can have their own customized FNOL solution (quotes available on request).

    If you have any questions or want to arrange an online demonstration please call our sales team on 01634 672677 or send an e-mail to

    Is it easy to use?

    Yes its very easy. The application prompts the motorist with intuitive and easy to follow screens. You can find local information very quickly and should you have an accident its simple to capture all the relevant information needed in an easy and informative way.

    Benefits for the motorist.

    The application prompts you to collect all vital information your insurance provider will need to help process any claim. There is also a selection of in-built tools to make your life easier and more enjoyable on the road.

    Benefits for the insurance provider.

    Reduce costs, speed up the claims process and reduce risk. The First Notification app provides a detailed incident/accident report showing information from all parties. The app highlights damage, injuries, the recovery situation and other details directly from the accident. All information gathered is location, time and date stamped.

    Best App
    in the market.

    First Notification provides insurance providers the (FNOL) from the scene of the accident. This allows them to make important decisions fast, including recovery / repairs for all parties, managing hire car services or onward travel before the insured go anywhere else.


    The app has so many features. At the touch of a button you can find the nearest filling stations, car parks, EV charging points, recovery services, garages, windscreen replacement services and more, all from your current location within a split second.

    The app makes sure you have the right tools at the right time should you have have an accident. Intuitive sequenced screens offer important guidance on what to do after an accident. The system prompts you for all the  essential information and points out what photographic evidence will be needed. The app instructs the user to capture all party contact information (if available) and any other relevant data that will be needed for a first notification of loss (FNOL). All the information gathered by both the user and in the background is then compiled into a structured easily readable claim report directly on the smart phone. The questions and structure of the report have been created in consultation with one of the leading independent automotive engineering and assessing companies here in the UK.

    Ease of use.

    The app has many features that will help and guide you in an easy and intuitive way.

    Location tracking

    The First Notification app makes full use of GPS to pinpoint essential local services and to record accident locations.

    Date / location stamps

    All photographs taken are automatically date/location stamped, optimized directly within the application for easy and secure transfer.


    Take damage photos

    The app guides you every step of the way.

    Accident report

    Based on the users input and photographs taken, insurers can make immediate informed decisions.

    My car location

    If you sometimes forget where you parked your car, you can save and return to a set location with First Notification.

    Screen Shots

    Please see a selection of screens below. There are a few subtle differences between the IOS (Apple) and Android (Goggle) versions. The app has been natively designed and developed to get the very best from both platforms.

    Why Use First Notification?
    and what does it cost?

    Our pricing policy is fair and transparent. Individual motorists can download the app for a one off cost of £4.99 from the Apple app store. This price includes all updates and any additional features added. With this version the customer decides who will receive the accident report.

    For insurance companies we have the First Notification partner program. Partners are given the opportunity to customise our app with their own branding and launch it nationwide to their own customers. The program provides flexibility for app distribution with a structured pricing model to suit all budgets.

    Important Information
    First Notification Ltd do not have access to any of the data at any time. The data collected is stored locally in the smart phone whilst the report is being generated and forwarded to the selected recipient. The First Notification app has many "driving factors". The key point is to make sure motorists gather the correct information and protect themselves should they be unfortunate enough to be involved in a traffic accident. The app will make sure that any claim that is made to the insurance provider will have all the relevant information for the start of the claim.

    Benefits to the insurance companies have been equally taken into consideration. The app can help to save time, reduce costs and more importantly reduce risk. The app ensures that the information captured is collected directly from the insured at the location and time of the accident and finally, sent on to the responsible party dealing with the claim. The app helps to keep the whole claims process totally transparent to the motorist. The app captures vital information directly using GPS and uses bespoke algorithms/timestamping techniques in the background helping to identify fraudulent claims.

    Available At

    Apple App Store & Google Play

    Get in touch

    If you have any questions or require further information on the First Notification products, please give us a call on +44 (0)1634 672677 or e-mail us at